Due to another successfully run government project: http://www.stratford-herald.com/96571-huge-rise-stratford-foodbank-use-blamed-universal-credit.html

This has been a complete disaster (as most governmental IT projects are). As soon as issues were reported the roll out should have ceased until things were sorted. Sadly though, we live in an age where no minister has the guts to stand up and be counted by speaking of the reality of the situation.